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From refurbishment to revenue earning in eight weeks: taking a South Devon holiday home to the letting market

When Nicola Hooley purchased her four bedroom property, Mapperley Lodge in Salcombe, it had all the makings of an exceptional holiday home, but Nicola needed help along the way.

Having bought her property from Strutt & Parker estate agents, Nicola initially looked into managing all renovations and refurbishments to the property herself.  She soon found the difficulties of managing a project from a distance insurmountable, and upon Strutt & Parker's recommendation contacted Katherine Spencer to project manage the work for her. 

Eight weeks to get letting-market ready

With less than eight weeks in which to get the property guest-ready for the 2018 letting season, Nicola had a consultation with Head of Refurbishment, Katherine Spencer, as well as Pebbles' Property Consultant Kim Richards to discuss the property management side.

Katherine and Kim assessed the necessary changes that the property required for the holiday letting market, as well as and just importantly, Nicola’s own vision for the property.

What we did: refurbishment

Katherine and her team put together a recommended schedule of works and fee proposal. The project included fitting a new kitchen, having new contemporary doors made and fitted to all the built in wardrobes and cupboards, skimming the ceilings, adding new internal doors, changing the lights, carpets, floors and soft furnishings, and re-painting throughout. The refurbishment was completed to schedule and to budget. 

What we did: preparing for holiday lettings

While Nicola enjoyed ordering some new inventory items that were needed for holiday makers to enjoy the property, Pebbles took receipt of all items and delivered them to Mapperley Lodge, where the team assembled and installed them, also staging the property in preparation for letting agent’s photos and of course the first guests to arrive. As a proactive property owner, Nicola made the most of being involved in all decision-making via regular video calls, phone calls, emails and our custom built Client Dashboard.

Working with the letting agent, Kim ensured the property was ready in time for photographs to be taken for all letting materials and necessary marketing collateral.  The property’s management programme then kicked in to support the owner, guests and agent in an on-going capacity.

The result: the fast-track to owning an enjoyable and revenue earning holiday home

All works and preparations were completed on time, and the property was successfully let with the first guests enjoying the property before Nicola’s next visit to South Devon.

Mapperley Lodge has since continued to enjoy seamless Property Management support and has also added Gardening to their regular maintenance schedule.

To Katherine, Raquel and the team, a huge thank you for your work at Mapperley Lodge. I am over the moon with the results and couldn’t have done it without you.
Nicola Hooley